When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up โ not a call center that puts you on hold. Big Toms Roofing sends licensed, local Vienna roofers to your door, usually the same day you call.
We built Big Toms Roofing to fix a problem every homeowner in Vienna has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Roofing crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
From a single missing shingle to a full tear-off, our Vienna crews handle every stage of roofing work with the same attention to detail โ licensed, permitted, and cleaned up when we leave.
When a tree limb punches through decking or shingles peel back in a wind event, water gets in fast. We prioritize emergency calls in Vienna above scheduled work, get a tarp on within hours, and document everything with photos for your insurance file.
A Roofing replacement is one of the biggest investments a Vienna homeowner makes in their property, and we treat it that way โ daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
We work directly with property management companies and HOAs across Vienna to keep flat and low-slope roofs maintained on a predictable schedule, instead of waiting for emergency calls that disrupt business.
A lot of roof failures are preventable with a twice-a-year inspection catching lifted flashing or worn pipe boots before they turn into interior water damage. Our Vienna inspection service checks the field, flashing, penetrations, gutters, and attic ventilation, then hands you a written report with photos.
Ice damming is a real problem in Vienna, IL winters when it happens. We install proper ice-and-water shield and improve attic insulation and ventilation to stop the freeze-thaw cycle that damages eaves.
Every one of these commitments exists because a Vienna homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Local dispatch means less time waiting and more time getting your roof actually fixed.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right โ that's the deal.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
We treat your yard and driveway like we'd want ours treated โ swept, protected, and cleared before we leave each day.
We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Roofing jobs in Vienna.
"Called around 9pm after a branch came through part of our roof and Big Toms Roofing actually picked up. They had someone out that night to stop the water and scheduled the repair for that week. That kind of response is rare."
"I got three quotes for a full reroof and Big Toms Roofing wasn't the cheapest, but they were the only ones who explained exactly what was included and stuck to it. Zero surprises on the final bill."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Bought a house in Vienna last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Big Toms Roofing crews are staged to cover all of Vienna and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.
We regularly work in the following Vienna-area zip codes: 62995
One call gets a licensed Vienna roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Vienna, IL
