When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up โ not a call center that puts you on hold. Big Toms Roofing sends licensed, local Vienna roofers to your door, usually the same day you call.
We built Big Toms Roofing to fix a problem every homeowner in Vienna has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Roofing crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Vienna job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Vienna emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
A Roofing replacement is one of the biggest investments a Vienna homeowner makes in their property, and we treat it that way โ daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
Commercial roofs fail differently than residential ones โ ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Vienna commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
Buying or selling a home in Vienna? A pre-purchase roof inspection gives you real leverage in negotiations and peace of mind about what you're actually buying โ no guessing about remaining roof life.
A roof is only as good as the parts that direct water off it. We repair and replace step flashing, valley flashing, chimney flashing, and gutters that have pulled away from the fascia โ small jobs that prevent big leaks down the road.
Every one of these commitments exists because a Vienna homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof โ no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Vienna, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Roofing jobs in Vienna.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Bought a house in Vienna last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Our dispatch radius from Vienna reaches the surrounding Vienna, IL communities as well โ if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Vienna-area zip codes: 62995
One call gets a licensed Vienna roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Vienna, IL
